Pathways of CSR Perceptions of Employees: A Systematic Review
Abstract
In this study, a systematic review of the literature on CSR-employee intersection, with a particular focus on perceived CSR from 2000 onwards, is provided. What is known about individual level antecedents of CSR perceptions, consequences for employees, with underlying mechanisms and contingencies, as well as theoretical orientations are consolidated in an integrated framework. New areas of investigation, where evidence remain inconclusive, are documented. These areas for research include the role of national/cultural context as contingencies in understanding perceived CSR, adaption of theories from diverse disciplines such sociology, in particularly, in linking micro-macro foundations of CSR, creative and pro-active behaviours of employees that are shaped by perceived CSR, with underlying mechanisms, as well as individual level antecedents of perceived CSR, among others. This review study contributes to the micro-foundations of CSR research through providing comprehensive and integrated picture on dynamics of CSR-employee research and concrete suggestions for future studies.
Metrics
References
Abdelmotaleb, M., Eldin A., Metwally M. & Saha S. (2018), Exploring the impact of being perceived as a socially responsible organization on employee creativity, Socially Responsible Organization, 56, 11, 2325-2340. DOI: https://doi.org/10.1108/MD-06-2017-0552
Afsar, B., Cheema S., & Javed F. (2018). Activating employee's pro‐environmental behaviours: The role of CSR, organizational identification, and environmentally specific servant leadership, Corporate Social Responsibility and Environmental Management, 25, 904–911. DOI: https://doi.org/10.1002/csr.1506
Afsar, B., & Umrani W. A. (2019), Corporate social responsibility and pro‐environmental behavior at workplace: The role of moral reflectiveness, coworker advocacy, and environmental commitment, Corporate Social Responsibility and Environmental Management, 27, 109-125. DOI: https://doi.org/10.1002/csr.1777
Ahmad, R., Ahmad S., Islam T., & Kaleem A., (2020), The Nexus of Corporate Social Responsibility (CSR), Affective Commitment and Organisational Citizenship Behaviour In Academia: A Model of Trust, Employee Relations: The International Journal, 42, 1, 232-247. DOI: https://doi.org/10.1108/ER-04-2018-0105
Ahmed M., Zehou S., Raza S. A., Qureshi M. A., & Yousufi S. Q (2020), Impact of CSR and environmental triggers on employee green behavior: The mediating effect of employee well-being. Corporate Social Responsibility Environmental Management, 27, 2225–2239, https://doi.org/10.1002/csr.1960. DOI: https://doi.org/10.1002/csr.1960
Arnaud, S., & Wasieleski, D. M. (2014), Corporate humanistic responsibility: Social performance through managerial discretion of the HRM, Journal of Business Ethics, 120, 3, 313-334. DOI: https://doi.org/10.1007/s10551-013-1652-z
Ali, H.Y., AsrarulHaq M., Amin S., Noor S., Haris-ul-Mahasbi M., Aslam M.K. (2020), Corporate social responsibility and employee performance: The mediating role of employee engagement in the manufacturing sector of Pakistan, Corporate Social Responsibility Environmental Management, 27, 2908–2919. https://doi.org/10.1002/csr.2011. DOI: https://doi.org/10.1002/csr.2011
Alhouti, S., Johnson, C. M., & Holloway, B. B. (2016), Corporate social responsibility authenticity: Investigating its antecedents and outcomes, Journal of Business Research, 69, 1242–1249. DOI: https://doi.org/10.1016/j.jbusres.2015.09.007
Aguinis, H., & Glavas, A. (2012), What We Know and Don't Know about Corporate Social Responsibility: A Review and Research Agenda, Journal of Management, 38, 4, 932–968. DOI: https://doi.org/10.1177/0149206311436079
Archimi, C., S., Renaud E., Yasin H. M., & Bhatti Z. M., (2018), How Perceived Corporate Social Responsibility Affects Employee Cynicism: The Mediating Role of Organizational Trust, Journal of Business Ethics, 151, 907-921, https://doi.org/10.1007/s10551-018-3882-6. DOI: https://doi.org/10.1007/s10551-018-3882-6
Beckman, T., Colwell, A., & Cunningham, P. H. (2009), The Emergence of Corporate Social Responsibility in Chile: The Importance of Authenticity and Social Networks, Journal of Business Ethics, 86, 191–206. DOI: https://doi.org/10.1007/s10551-009-0190-1
Berens, G., van Riel C., & van Bruggen G. (2005), Corporate Associations and Consumer Product Responses: The Moderating Role of Corporate Brand Dominance, Journal of Marketing, 69, 3, 35-48. DOI: https://doi.org/10.1509/jmkg.69.3.35.66357
Blau, P. M. (1964), Exchange and Power in Social Life, New York, NY: Wiley.
Brammer, S., Millington, A., & Rayton, B. (2007), The Contribution of Corporate Social Responsibility to Organizational Commitment, The International Journal of Human Resource Management, 18, 10, 1701–1719. DOI: https://doi.org/10.1080/09585190701570866
Brieger, S. A., Anderer S., Frohlich, A., Baro, A., & Meynhardt T. (2020), Too Much of a Good Thing? On the Relationship Between CSR and Employee Work Addiction, Journal of Business Ethics, 166, 311–329, https://doi.org/10.1007/s10551-019-04141-8. DOI: https://doi.org/10.1007/s10551-019-04141-8
Bouraoui, K. & Bensemmane, S. (2019), Corporate Social Responsibility and Employees’ Affective Commitment: A multiple Mediation Model, Management Decision, 57, 1, 152-167. DOI: https://doi.org/10.1108/MD-10-2017-1015
Boadi, E. A., He Z., Bosompem J., Opata C. N. & Boadi E. K. (2020), Employees’ Perception of Corporate Social Responsibility and Its Effects on Internal Outcomes, Service Industries Journal, 40, 9-10, 611-632 https://doi.org/10.1080/02642069.2019.1606906. DOI: https://doi.org/10.1080/02642069.2019.1606906
Boddy, C. R., Ladyshewksy R. K. & Galvin P. (2010), The Influence of Corporate Psychopaths on Corporate Social Responsibility and Organizational Commitment to Employees, Journal of Business Ethics, 97, 1–19 DOI 10.1007/s10551-010-0492-3. DOI: https://doi.org/10.1007/s10551-010-0492-3
Bogan E., Dedeoglu B. B. (2020), Hotel Employees' Corporate Social Responsibility Perception and Organizational Citizenship Behavior: Perceived External Prestige and Pride in Organization as Serial Mediators, Corporate Social Responsibility Environmental Management, 27, 2342–2353, https://doi. org/10.1002/csr. DOI: https://doi.org/10.1002/csr.1996
Carroll, A. B. (2021), Corporate Social Responsibility: Perspectives on the CSR Construct`s Development and Future, Business & Society, 60 (6), 1258-1278. DOI: https://doi.org/10.1177/00076503211001765
Chaudhary, R., & Akhouri, A. (2019), CSR Perceptions and Employee Creativity: Examining Serial Mediation Effects of Meaningfulness and Work Engagement. Social Responsibility Journal, 15, 1, 61–74. DOI: https://doi.org/10.1108/SRJ-01-2018-0018
Chaudhary, R. (2021), Authentic Leadership and Meaningfulness at Work: Role of Employees’ CSR Perceptions and Evaluations, Management Decision, 59, 2024-2039 DOI: https://doi.org/10.1108/MD-02-2019-0271
Cheema, S., Afsar, B., & Javed, F. (2019), Employees' Corporate Social Responsibility Perceptions and Organizational Citizenship Behaviors for the Environment: The Mediating Roles of Organizational Identification and Environmental Orientation Fit, Corporate Social Responsibility and Environmental Management, 1–13. https://doi.org/10.1002/csr.1769. DOI: https://doi.org/10.1002/csr.1769
Cheema S, Afsar B, Al‐Ghazali BM, Maqsoom A. (2020), How Employees` Perceived Corporate Social Responsibility Affects Employee's Pro‐Environmental Behaviour? The İnfluence Of Organizational İdentification, Corporate Entrepreneurship, and Environmental Consciousness, Corporate Social Responsibility and Environmental Management, 27, 616–629.https://doi.org/10.1002/csr.1826. DOI: https://doi.org/10.1002/csr.1826
Chen L-F, Khuangga D. L. (2021), Configurational Paths of Employee Reactions to Corporate Social Responsibility: An Organizational Justice Perspective, Corporate Social Responsibility and Environmental Management, 28, 389–403. DOI: https://doi.org/10.1002/csr.2056
https:// doi.org/10.1002/csr.2056.
Clarkson, M. B. E. (1995). A Stakeholder Framework for Analysing and Evaluating Corporate Social Performance, Academy of Management Review, 20, 1, 92–117. DOI: https://doi.org/10.5465/amr.1995.9503271994
Connelly, B. L., Certo, S. T., Ireland, R. D., & Reuzel, C. R. (2011), Signaling Theory: A Review and Assessment, Journal of Management, 37, 1, 39–67. DOI: https://doi.org/10.1177/0149206310388419
De Roeck, K. & Delobbe, N. (2012), Do Environmental CSR İnitiatives Serve Organizations’ Legitimacy in The Oil Sector? Exploring Employees’ Reactions through Organizational İdentification Theory, Journal of Business Ethics, 110, 4, 397-412. DOI: https://doi.org/10.1007/s10551-012-1489-x
De Roeck, K. & Farooq, O. (2018), Corporate Social Responsibility and Ethical Leadership: Investigating Their Interactive Effect on Employees’ Socially Responsible Behaviors, Journal of Business Ethics, 151, 923-939, https://doi.org/10.1007/s10551-017-3656-6. DOI: https://doi.org/10.1007/s10551-017-3656-6
De Roeck, K., El-Akremi, A. & Swaen, V. (2016), Consistency Matters! How and When Does Corporate Social Responsibility Affect Employees’ Organizational İdentification, Journal of Management Studies, 53, 7, 1141-1168. DOI: https://doi.org/10.1111/joms.12216
Dhiman, D. & Sharma, H. (2021), Does Organizational Trust Mediate the CSR– OCB Relationship? A PLS-SEM Analysis, The Journal for Decision Makers, 46, 4, 223–235. DOI: https://doi.org/10.1177/02560909211062592
DiMaggio, P. J., & Powell, W. W. (1991), “Introduction”, In P. J. DiMaggio, & W.W. Powell (Eds.), The New Instiutionalism in Organisational Analysis, Chicago, 26, 6, 1064-1074.
Ditlev-Simonsen, C. (2015), The Relationship Between Norwegian and Swedish Employees’ Perception of Corporate Social Responsibility and Affective Commitment, Business & Society, 54, 2, 229-253. DOI: https://doi.org/10.1177/0007650312439534
Donia, M. B. L., Ronen S., Sirsly C-A., & Bonaccio S. (2019), CSR by Any Other Name? The Differential Impact of Substantive and Symbolic CSR Attributions on Employee Outcomes, Journal of Business Ethics, 157, 503-523, DOI 10.1007/s10551-017-3673-5 DOI: https://doi.org/10.1007/s10551-017-3673-5
Edwards, M. (2016), The Olympic Effect: Employee Reactions to Their Employer’s Sponsorship of a High-Profile Global Sporting Event, Human Resource Management, 55, 4, 721–740. DOI: https://doi.org/10.1002/hrm.21702
Elsbach, K. D. (1999), An Expanded Model of Organizational İdentification, Research in Organizational Behavior, 21, 163–200.
Farooq, O., Payaud, M., Merunka, D. & Valette-Florence, P. (2014), The İmpact of Corporate Social Responsibility on Organizational Commitment: Exploring Multiple Mediation Mechanisms, Journal of Business Ethics, 125, 4, 563-580. DOI: https://doi.org/10.1007/s10551-013-1928-3
Farooq, O., Rupp, D. E., & Farooq, M. (2017), The Multiple Pathways through which İnternal and External Corporate Social Responsibility İnfluence Organizational İdentification and Multifoci Outcomes: The Moderating Role of Cultural and Social Orientations, Academy of Management Journal, 60, 3, 954–985. DOI: https://doi.org/10.5465/amj.2014.0849
Farrukh M, Sajid M, Lee J.W.C. Shahzad I.A. (2020), The Perception of Corporate Social Responsibility and Employee Engagement: Examining the Underlying Mechanism, Corporate Social Responsibility and Environmental Management, 27, 760–768, DOI: https://doi.org/10.1002/csr.1842
https:// doi.org/10.1002/csr.1842.
Fatma M., Rahman Z., & Khan I. (2014), Multi-Item Stakeholder Based Scale to Measure CSR in the Banking Industry, International Strategic Management Review, 2,1, 9–20. DOI: https://doi.org/10.1016/j.ism.2014.06.001
Fatma, M. & Khan, I. (2020), An İnvestigation of Consumer Evaluation of Authenticity of Their Company's CSR Engagement, Total Quality Management & Business Excellence, https://doi.org/10.1080/14783363.2020.1791068. DOI: https://doi.org/10.1080/14783363.2020.1791068
Folger, R. (2001), Fairness as Deonance, In Gilliland, S., Steiner, D., & Skarlicki, D., (Eds.), Theoretical and Cultural Perspectives on Organisational Justice, 3-33.
Frerichs, I. M. & Teichert, T. (2021), Research Streams in Corporate Social Responsibility Literature: A Bibliometric Analysis, Management Review Quarterly, https://doi.org/10.1007/s11301-021-00237-6. DOI: https://doi.org/10.1007/s11301-021-00237-6
Frynas, J.G. & Yamahaki, C. (2016), Corporate Social Responsibility: Review and Roadmap of Theoretical Perspectives, Business Ethics: A European Review, 25, 3, 258-285. DOI: https://doi.org/10.1111/beer.12115
Gao, Y. & He, W. (2017), Corporate Social Responsibility and Employee Organizational Citizenship Behaviour: The Pivotal Roles of Ethical Leadership and Organizational Justice, Management Decision, 55, 2, 294-309. DOI: https://doi.org/10.1108/MD-05-2016-0284
Glavas, A. & Kelley, K. (2014), The Effects of Perceived Corporate Social Responsibility on Employee Attitudes, Business Ethics Quarterly, 24, 2, 165-202. DOI: https://doi.org/10.5840/beq20143206
Golob, U. & Podnar, K. (2021), Corporate Marketing and The Role of Internal CSR in Employees` Life Satisfaction: Exploring the Relationship Between Work and Non-Work Domains, Journal of Business Research, 131, 664-672. DOI: https://doi.org/10.1016/j.jbusres.2021.01.048
Gond, J. P., Igalens, J., Swaen, V., & El Akremi, A. (2011), The Human Resources Contribution to Responsible Leadership: An Exploration of The CSR–HR Interface, Journal of Business Ethics, 98, 1, 115-132. DOI: https://doi.org/10.1007/s10551-011-1028-1
Hansen, S. D., Dunford, B. B., Boss, A. D., Boss, R. W., & Angermeier, I. (2011), Corporate Social Responsibility and The Benefits of Employee Trust: A Cross‐Disciplinary Perspective, Journal of Business Ethics, 102, 29–45. DOI: https://doi.org/10.1007/s10551-011-0903-0
He, J., Zhang, H. & Morrison M. (2019), The Impacts of Corporate Social Responsibility on Organization Citizenship Behavior and Task Performance in Hospitality: A Sequential Mediation Model, International Journal of Contemporary Hospitality Management, 31, 6, 2582-2598. DOI: https://doi.org/10.1108/IJCHM-05-2018-0378
Hofman, P.S. & Newman, A. (2014), The impact of perceived corporate social responsibility on organizational commitment and the moderating role of collectivism and masculinity: evidence from China, The International Journal of Human Resource Management, 25, 5, 631-652. DOI: https://doi.org/10.1080/09585192.2013.792861
Hu, B., Liu J. & Zhang X. (2020), The Impact of Employees’ Perceived CSR on Customer Orientation: An Integrated Perspective of Generalized Exchange and Social Identity Theory, International Journal of Contemporary Hospitality Management, 32, 7, 2345-2364. DOI: https://doi.org/10.1108/IJCHM-10-2019-0822
Hur, W. M., Moon T. W., & Ko, S. H. (2018), How Employees' Perceptions of CSR Increase Employee Creativity: Mediating Mechanisms of Compassion at Work And Intrinsic Motivation, Journal of Business Ethics, 153, 3, 629–644. DOI: https://doi.org/10.1007/s10551-016-3321-5
Hur, W. M., Moon T. W., & Lee H. G. (2018 b) Employee Engagement in CSR Initiatives and Customer‐Directed Counter-productive Work Behavior (CWB): The Mediating Roles of Organizational Civility Norms and Job Calling, Corporate Social Responsibility and Environmental Management, 25, 1087-1098, doi: 10.1002/csr.1522. DOI: https://doi.org/10.1002/csr.1522
Islam, T., Ali, G., & Asad, H. (2019), Environmental CSR and Pro‐Environmental Behaviors to Reduce Environmental Dilapidation: The Moderating Role of Empathy. Management Research Review, 42, 3, 332–351. DOI: https://doi.org/10.1108/MRR-12-2017-0408
Jamali, D., Samara G., Zollo L., & Ciappei C. (2020), Is Internal CSR Really Less İmpactful in Individualist And Masculine Cultures? A Multilevel Approach, Management Decision, 58, 2, 362-375. DOI: https://doi.org/10.1108/MD-11-2018-1260
Ji S. & Jan I. U. (2019), The Impact of Perceived Corporate Social Responsibility on Frontline Employee’s Emotional Labor Strategies, Sustainability, 11, 1780; doi:10.3390/su11061780. DOI: https://doi.org/10.3390/su11061780
Jiang, H. & Luo Y. (2020). Driving Employee Engagement through CSR Communication and Employee Perceived Motives: The Role of CSR-Related Social Media Engagement and Job Engagement, International Journal of Business Communication 1–27. https://doi.org/10.1177/2329488420960528. DOI: https://doi.org/10.1177/2329488420960528
Joo, S., Miller E. G. & Fink J. S. (2009), Consumer Evaluations of CSR Authenticity: Development and Validation of a Multidimensional CSR Authenticity Scale, Journal of Business Research, 98, 236-249, https://doi.org/10.1016/j.jbusres.2019.01.060. DOI: https://doi.org/10.1016/j.jbusres.2019.01.060
Kahn, W. (1990), Psychological Conditions of Personal Engagement and Disengagement at Work, Academy of Management Journal, 33, 4, 692–724. https://doi.org/10.5465/25628. DOI: https://doi.org/10.5465/256287
Kelley, H. H. (1973), The Process of Causal Attribution, American Psychologist, 28, 2, 107–128. DOI: https://doi.org/10.1037/h0034225
Khaskheli A, Jiang Y, Raza SA, Qureshi MA, Khan KA, Salam J. (2020), Do CSR Activities İncrease Organizational Citizenship Behavior among Employees? Mediating Role of Affective Commitment and Job Satisfaction. Corporate Social Responsibility and Environmental Management, 27, 2941–2955, https://doi.org/10.1002/csr.2013. DOI: https://doi.org/10.1002/csr.2013
Kim, H-., Lee M., Lee H-T. Kim N-M. (2010), Corporate Social Responsibility and Employee–Company Identification, Journal of Business Ethics, 95, 557–569 doi:10.1007/s10551-010-0440-2. DOI: https://doi.org/10.1007/s10551-010-0440-2
Kim, B-J., Nurunnabi M., Kim T. & Kim T. (2018), Doing Good is not Enough, You Should have been Authentic: Organizational Identification, Authentic Leadership and CSR, Sustainability, 10, 2026; doi:10.3390/su10062026. DOI: https://doi.org/10.3390/su10062026
Kim, J., Milliman J. & Lucas A. (2020), Effects of CSR on employee retention via identification and quality-of-work-life, International Journal of Contemporary Hospitality Management, 32, 3, 1163-1179. DOI: https://doi.org/10.1108/IJCHM-06-2019-0573
Kim, J., Milliman J. F., Lucas A. F. (2021), Effects of Internal and External CSR on Supportive and Harmful Employee Attitudes, Cornell Hospitality Quarterly, 1–18. https://doi.org/10.1177/19389655211063198. DOI: https://doi.org/10.1177/19389655211063198
Lee, M. E., Park, S-Y. & Lee H. J. (2013), Employee Perception of CSR Activities: Its Antecedents and Consequences, Journal of Business Research, 66, 1716-1724. DOI: https://doi.org/10.1016/j.jbusres.2012.11.008
Lee, S. & Yoon, J. (2018), Does the Authenticity of Corporate Social Responsibility Affect Employee Commitment? Social Behavior And Personality, 46, 4, 617–632. DOI: https://doi.org/10.2224/sbp.6475
Lee, Y. (2021), Bridging Employee Advocacy in Anonymous Social Media and Internal Corporate Social Responsibility, Management Decision, 59, 10, 2473-2495. DOI: https://doi.org/10.1108/MD-01-2020-0101
Li, L., Li G. & Chan S. F. (2019), Corporate Responsibility for Employees and Service Innovation Performance in Manufacturing Transformation the Mediation Role of Employee Innovative Behaviour, Career Development International, 24, 6, 580-595. DOI: https://doi.org/10.1108/CDI-04-2018-0109
Liu, H., & Jin-Sup J. (2021), The Effect of CSR Attributes on CSR Authenticity: Focusing on Mediating Effects of Digital Transformation, Sustainability, 13, 7206, https://doi.org/10.3390/su13137206. DOI: https://doi.org/10.3390/su13137206
Lin, Y-T., Liu, N-C. & Lin J-W. (2022), Firms` Adoption of CSR İnitiatives and Employees` Organisational Commitment: Organisational CSR Climate and Employees` CSR Induced Attributions as Mediators, Journal of Business Research, 140, 626-637. DOI: https://doi.org/10.1016/j.jbusres.2021.11.028
Lichtenstein, D. R., Drumwright, M. E., & Braig, B. M. (2004), The Effect of Corporate Social Responsibility on Customer Donations to Corporate-Supported Nonprofits, Journal of Marketing, 68, 4, 16–32. DOI: https://doi.org/10.1509/jmkg.68.4.16.42726
Low, M., Ong S. & Tan P. (2017), Would Internal Corporate Social Responsibility Make a Difference in Professional Service Industry Employees’ Turnover Intention? A Two-Stage Approach Using PLS-SEM, Global Business and Management Research: An International Journal, 9, 1, 24-41
Lu J, Ren L, Zhang C, Wang C, Ahmed RR, Streimikis J. (2020), Corporate Social Responsibility and Employee Behavior: Evidence from Mediation and Moderation Analysis, Corporate Social Responsibility and Environmental Management, 27, 1719–1728. https://doi.org/10.1002/csr.1919. DOI: https://doi.org/10.1002/csr.1919
Luu, T-T. (2017), CSR and Organizational Citizenship Behavior for the Environment in Hotel Industry: The Moderating Roles of Corporate Entrepreneurship and Employee Attachment Style, International Journal of Contemporary Hospitality Management, 29, 11, 2017, 2867-2900 DOI: https://doi.org/10.1108/IJCHM-02-2016-0080
Lythreatis, S., Mostafa A., Pereira V., Wang X., & Giudice M. (2021), Servant Leadership, CSR Perceptions, Moral Meaningfulness and Organisatoonal İdentification-Evidence from the Middle East, International Business Review, 30, 3, doi: 10.1016/j.ibusrev.2020.101772. DOI: https://doi.org/10.1016/j.ibusrev.2020.101772
Maignan, I. (2001), Consumers Perceptions of Corporate Social Responsibilities: A Cross-Cultural Comparison, Journal of Business Ethics, 30, 1, 57-72. DOI: https://doi.org/10.1023/A:1006433928640
McMara, T., Carapinja R., Catsouphes M., Valcour M. & Lobel S. (2017), Corporate Social Responsibility and Employee Outcomes: The Role of Country Context, Business Ethics: A Eropean Review, 26, 413-427. DOI: https://doi.org/10.1111/beer.12163
Moon, T., Hur, W., Ko, S., Kim, J. & Yoon, S. (2014), Bridging Corporate Social Responsibility and Compassion at Work: Relations to Organizational Justice and Affective Commitment, Career Development International, 19, 1, 49-72. DOI: https://doi.org/10.1108/CDI-05-2013-0060
Mory, L., Wirtz, B. W., & Göttel, V. (2016), Factors of Internal Corporate Social Responsibility and the Effect on Organizational Commitment, The International Journal of Human Resource Management, 27, 13, 1393-1425. DOI: https://doi.org/10.1080/09585192.2015.1072103
Mueller, K., Kate H., Sven-Oliver S., & Nick L. (2012), Effects of Corporate Social Responsibility on Employees` Commitment: A Cross-Cultural Investigation, Journal of Applied Psychology, 97, 6, 1186-1200. DOI: https://doi.org/10.1037/a0030204
Munro, V. (2020), CSR for Purpose, Shared Value and Deep Transformation: The New Responsibility, 1st Ed., UK, Emerald Publishing Limited, doi: 10.1108/9781800430358. DOI: https://doi.org/10.1108/9781800430358
Newman, A. Nielsen I. Miao Q. (2015), The Impact of Employee Perceptions of Organizational Corporate Social Responsibility Practices on Job Performance and Organizational Citizenship Behavior: Evidence from the Chinese Private Sector, The International Journal of Human Resource Management, 26, 9, 1226-1242. DOI: https://doi.org/10.1080/09585192.2014.934892
Onkila, T. and Sarna B. (2021), A Systematic Literature Review on Employee Relations with CSR: State of Art And Future Research Agenda, Corporate Social Responsibility and Environmental Management, 1–13. https:// doi.org/10.1002/csr.2210. DOI: https://doi.org/10.1002/csr.2210
Panagopoulos, N., Rapp, A. & Vlachos P. (2016), I Think They Think We are Good Citizens: Meta-Perceptions as Antecedents of Employees' Reactions to Corporate Social Responsibility, Journal of Business Research, 69, 8, 2781-2790. DOI: https://doi.org/10.1016/j.jbusres.2015.11.014
Park, S., Lee, C. & Kim H. (2018), The Influence of Corporate Social Responsibility on Travel Company Employees, International Journal of Contemporary Hospitality Management, 30, 1, 178-196. DOI: https://doi.org/10.1108/IJCHM-07-2016-0372
Peterson, D.K. (2004), The Relationship Between Perceptions of Corporate Citizenship and Organizational Commitment, Business & Society, 43, 3, 296-319. DOI: https://doi.org/10.1177/0007650304268065
Raub, S. & Blunschi, S. (2014), The Power of Meaningful Work: How Awareness of CSR Initiatives Fosters Task Significance and Positive Work Outcomes in Service Employees, Sustainability and Human Resources, Cornell Hospitality Quarterly, 55, 1, 10–18. DOI: https://doi.org/10.1177/1938965513498300
Rupp, D. E., Shao, R., Skarlicki, D. P., Paddock, E. L., Kim, T., & Nadisic, T. (2018), Corporate Social Responsibility and Employee Engagement: The Moderating Role of CSR-Specific Relative Autonomy and Individualism, Journal of Organizational Behavior, 39, 5, 559–579. https://doi.org/10. 1002/job.2282 DOI: https://doi.org/10.1002/job.2282
Saad, M., Gaber H., & Labib A. (2021), The Impact of CSR on Employees’ Engagement. A Study on SMEs in Egypt, Global Business and Management Research: An International Journal, 13, 3, 232-244.
Sahin, G. & Burnaz S. (2020), A Qualitative Research on Perceived Authenticity of Corporate Social Responsibility, Journal of Management, Marketing and Logistics, 6, 4, doi: 10.17261/Pressacademia.2019.1174. DOI: https://doi.org/10.17261/Pressacademia.2019.1174
Samuel, A., Taylor D., White G. & Norris M. (2018), Unpacking the Authenticity Gap in Corporate Social Responsibility: Lessons Learned from Levi’s ‘Go Forth Braddock’ Campaign, Journal of Brand Management, 25, 53-67, https://doi.org/10.1057/s41262-017-0067-z. DOI: https://doi.org/10.1057/s41262-017-0067-z
Schaefer, S., Terlutter R., & Diehl S. (2019), Is My Company Really Doing Good? Factors İnfuencing Employees' Evaluation of the Authenticity of Their Company's Corporate Social Responsibility Engagement, Journal of Business Research, 101, 128-143. DOI: https://doi.org/10.1016/j.jbusres.2019.03.030
Shah S. H. A., Cheema S, Al-Ghazali B. M., Ali M., Rafiq N. (2021), Perceived Corporate Social Responsibility and Pro-Environmental Behaviors: The Role of Organizational İdentification and Coworker Pro-Environmental Advocacy. Corporate Social Responsibility and Environmental Management, 28, 366–377. https://doi. org/10.1002/csr.2054 DOI: https://doi.org/10.1002/csr.2054
Shen, J., & Benson J. (2016), When CSR Is a Social Norm: How Socially Responsible Human Resource Management Affects Employee Work Behavior, Journal of Management, 42, 6, 1723–1746. DOI: https://doi.org/10.1177/0149206314522300
Shen, J. & Zhang H. (2019), Socially Responsible Human Resource Management and Employee Support for External CSR: Roles of Organizational CSR Climate and Perceived CSR Directed toward Employees, Journal of Business Ethics, 156, 875-888. DOI: https://doi.org/10.1007/s10551-017-3544-0
Shin I, Hur W-M. (2020), How are Service Employees' Perceptions of Corporate Social Responsibility Related to Their Performance? Prosocial Motivation and Emotional Labor as Underlying Mechanisms, Corporate Social Responsibility and Environmental Management, 27, 2867–2878. https://doi.org/10. 1002/csr.2008 DOI: https://doi.org/10.1002/csr.2008
Smith, V. & Langford P. (2011), Responsible or Redundant? Engaging The Workforce through Corporate Social Responsibility, Australian Journal of Management, 36, 3, 425–447. DOI: https://doi.org/10.1177/0312896211415459
Story, J. S. P., & Castanheira, F. (2019), Corporate Social Responsibility and Employee Performance: Mediation Role of Job Satisfaction and Affective Commitment, Corporate Social Responsibility and Environmental Management, 26, 6, 1361–1370. DOI: https://doi.org/10.1002/csr.1752
Story, J., & Neves, P. (2015), When Corporate Social Responsibility Increases Performance: Exploring the Role of Intrinsic and Extrinsic CSR Attribution, Business Ethics: A European Review, 24, 2, 111–124. DOI: https://doi.org/10.1111/beer.12084
Su, L., & Swanson, S. R. (2019), Perceived Corporate Social Responsibility's Impact on the Well Being and Supportive Green Behaviors of Hotel Employees: The Mediating Role of the Employee Corporate Relationship, Tourism Management, 72, 437–450. DOI: https://doi.org/10.1016/j.tourman.2019.01.009
Spence, M. (1973), Job Market Signaling, Quarterly Journal of Economics, 87, 3, 355-374. DOI: https://doi.org/10.2307/1882010
Tajfel, H., & Turner, J. C. (1985). The Social İdentity Theory of Group Behavior. In S. Worchel & W. G. Austin (Eds.), Psychology of intergroup relations. Chicago, IL: Nelson-Hall.
Tarabashkina, L., Quester P. & Tarabashkina O. (2020), How much Firms “Give” To CSR vs. How Much They “Gain” from It: Inequity Perceptions and Their Implications for CSR Authenticity, European Journal of Marketing, 54, 8, 1987-2012. DOI: https://doi.org/10.1108/EJM-11-2018-0772
Turker, D. (2009), How Corporate Social Responsibility Influences Organizational Commitment, Journal of Business Ethics, 89, 2, 189-204. DOI: https://doi.org/10.1007/s10551-008-9993-8
Tian, Q. & Robertson, J. (2019), How and When Does Perceived CSR Affect Employees’ Engagement in Voluntary Pro-environmental Behavior?, Journal of Business Ethics, 155, 399-412. DOI: https://doi.org/10.1007/s10551-017-3497-3
Tong, Z., Zhu L., Zhang N., Livuza L., Zhou M. (2019). Employees’ Perceptions of Corporate Social Responsibility and Creativity: Employee Engagement As A Mediator, Social Behavior and Personality, 47, 12, https://doi.org/10.2224/sbp.8479. DOI: https://doi.org/10.2224/sbp.8479
Valentine, S., & Fleischman, G. (2008), Ethics Programs, Perceived Corporate Social Responsibility and Job Satisfaction, Journal of Business Ethics, 77, 2, 159–172. https://doi.org/10.1007/s10551-006-9306-z. DOI: https://doi.org/10.1007/s10551-006-9306-z
Vlachos, P., Panagopoulos, N. and Rapp, A. (2013), Feeling Good by Doing Good: Employee CSR-Induced Attributions, Job Satisfaction, and The Role of Charismatic Leadership, Journal of Business Ethics, 118, 3, 577-588. DOI: https://doi.org/10.1007/s10551-012-1590-1
Vlachos, P., Panagopoulos, N. and Rapp, A. (2014), Employee Judgments of and Behaviors Toward Corporate Social Responsibility: A Multi-Study Investigation of Direct, Cascading, and Moderating Effects, Journal of Organizational Behavior, 35, 7, 990-1017. DOI: https://doi.org/10.1002/job.1946
Wagner, T., Lutz, R. J., & Weitz, B. A. (2009), Corporate Hypocrisy: Overcoming the Threat of Inconsistent Corporate Social Responsibility Perceptions, Journal of Marketing, 73, 77–91. DOI: https://doi.org/10.1509/jmkg.73.6.77
Wang, J. Zhang Z. & Jia M. (2020), Echoes of Corporate Social Responsibility: How and When Does CSR Influence Employees’ Promotive and Prohibitive Voices? Journal of Business Ethics, 167, 253–269. DOI: https://doi.org/10.1007/s10551-019-04151-6
Wong, I. & Gao J. (2014), Exploring the Direct and Indirect Effects of CSR On Organizational Commitment: The Mediating Role of Corporate Culture, International Journal of Contemporary Hospitality Management, 26, 4, 500-525. DOI: https://doi.org/10.1108/IJCHM-05-2013-0225
Yum J., Changjun J., Xiaohong Z., Sanggyun N., & Zongmin C. (2020), The Formation Mechanism of Consumer Perceived Corporate Social Responsibility Authenticity: An Empirical Study of Chinese Consumers, Sustainability, 12, 2479, doi:10.3390/su12062479. DOI: https://doi.org/10.3390/su12062479
Zhou, X. Wu C., Chen C. & Zhou Z. (2022), The Influence of Corporate Social Responsibility on Incumbent Employees: A Meta-Analytic Investigation of the Mediating and Moderating Mechanisms, Journal of Management, 48, 1, 114–146. DOI: https://doi.org/10.1177/0149206320946108
Zhao L., Lee J., & Moon S. (2019), Employee Response to CSR in China: The Moderating Effect of Collectivism, Personnel Review, 48, 3, 839-863. DOI: https://doi.org/10.1108/PR-05-2017-0146
Zhou, Z., Luo, B. N., & Tang, T. L. (2018), Corporate Social Responsibility Excites ‘Exponential’ Positive Employee Engagement: The Matthew Effect in CSR and Sustainable Policy, Corporate Social Responsibility and Environmental Management, 25, 4, 339–354. DOI: https://doi.org/10.1002/csr.1464